RETURN & EXCHANGE POLICY
All sales are final. In exceptional cases, we operate on a case-by-case basis in the case of any issues. If you have an issue with your order, please reach out to us at info@ryw-ent.com within 7 days of receiving your item, and we will review your request. If accepted, we will provide instructions on how to proceed.
ELIGIBILITY
We do not accept returns or exchanges, except in the following cases:
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Manufacturer defects: If your item arrives damaged or defective, we will work with you to resolve the issue.
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Size exchanges: Depending on availability, we may or may not be able to honor size exchange requests.
To be considered for an exchange or return, your item must be unworn and unused with original tags and packaging. Items sent back without prior approval will not be accepted.
For any questions, please reach out to us at info@ryw-ent.com.